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PRIVACY POLICY

FIFA World Cup Accommodation Office
Operated by MATCH
Aurorastrasse 100, CH 8032
Zurich, Switzerland

Zurich, Switzerland

Welcome to http://hotels.fifa.com. FIFA World Cup Accommodation Office is operated by MATCH Services AG and MATCH Serviços de Eventos Ltda ( collectively "MATCH"). MATCH takes your privacy seriously. Please read the following to learn more about our Privacy Policy and the ways in which we use your information before you proceed with use of the Website.

What this Privacy Policy Covers

This Privacy Policy covers the treatment of personally identifiable information that is collected when you are on the Website, and when you use the Website services, as described in this Privacy Policy.

This policy does not apply to the practices of companies that MATCH does not own or control, or to people that MATCH does not employ or manage, including without limitation third-party advertisers to whom you provide information. MATCH is not responsible for privacy policies or practices of other websites to which you choose to link from the Website, and MATCH encourages you to review the privacy policies of those other web sites so you can understand how they collect, use and share information.

Information Collection and Use

MATCH does not collect personal identifying information when you access the Website homepage and browse the Website except as described in this Privacy Policy or the relevant part of the Website.

MATCH collects personally identifiable information when you register for an account and when you enter into transactions. The personally identifiable information collected may include but is not limited to the following: e-mail address, last name, first name, address, zip code, country of residence, passport/id number, nationality, birthday, gender, billing address, credit card details, chosen screen name, chosen password, answer to security question, guests first names, guests last names, guests passport/id numbers, guests nationalities, guests birthdays, guests genders;

MATCH also automatically receives and records information on its server logs from your browser including your IP address, MATCH's cookie information, and the page you requested;

Collected information is used for the purposes identified: (a) in the terms and conditions of sale if you entered into transactions via the Website; (b) for purposes required by FIFA, (c) for research, (d) to fulfill your requests for certain information, products and services, and (e) to contact you;

This information is processed in Switzerland, and may be stored and used elsewhere depending on the location of affiliates, business partners, and other entities who are permitted to access such information under the terms of this Privacy Policy (and such locations may include countries which may not afford the same level of protection of such data as the country from which you provided the information).

Information Sharing and Disclosure

MATCH may send personally identifiable information about you to other companies or people when:

  • we have your consent to share the information; or
  • we need to share your information to provide the product or service you have requested; or
  • we provide the information to companies who work on behalf of MATCH under confidentiality agreements; or
  • we respond to subpoenas, court orders or legal process; or
  • we believe it is necessary, as determined in our sole discretion, to investigate, prevent, or take action regarding illegal activities, suspected fraud, emergency situations involving potential threats to the physical safety of any person, violations of MATCH's terms of use, or as otherwise required by law.

Cookies

MATCH cookies

MATCH may set and access MATCH cookies on your computer. A cookie is a text-only string of information that a website transfers to the cookie file of your computer's hard disk so that the Website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

When you visit the Website we send you a cookie. Cookies may be used in the following ways:

  • to help us recognise you as a unique visitor when you return to the Website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
  • to compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

Two types of cookies may be used on this website, -session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Third Party Advertising

Other companies that are presenting advertisements on some pages may set and access their cookies on your computer. Other companies' use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to MATCH's cookies.

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

Find out how to disable/enable cookies by accessing the "Help" menu in your browser's menu bar and search for the term "cookies".

Security

We have implemented reasonable technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration or disclosure. However, the Internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal information for improper purposes.

If you communicate with MATCH by e-mail, you should note that the secrecy of Internet e-mail is uncertain. By sending sensitive or confidential e-mail messages or information which are not encrypted you accept the risk of such uncertainty and possible lack of confidentiality over the Internet.

Your right to access information

You are entitled to see the information held about you. If you wish to do this, please contact us via email: enquiries@2014FWCAO.com. We may require you to provide verification of your identity and to pay an administration fee to provide a copy of the information we hold. Please note that in certain circumstances we may withhold access to your information where we have the right to do so under current data protection legislation.

Updating your information

You may review, correct, update or change your personal information at any time by accessing your account (if MATCH provides you with one) on http://hotels.fifa.com. You may also opt out of receiving information from us by contacting us via email: enquiries@2014FWCAO.com

Changes to this Privacy Policy

This policy may be amended from time to time. If we amend the Privacy Policy in any way we will place an updated version on this page of the Website. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on the Website.

Questions or Suggestions

If you have questions or suggestions about this Privacy Policy or your personal information, please contact us via email: enquiries@2014FWCAO.com